Shipping policy

Shipping Policy

Last Updated: July 21, 2026

Thank you for shopping with Vastify. We are committed to delivering your order safely and as quickly as possible.

Order Processing

  • Orders are processed within 1–3 business days after payment is confirmed.

  • Orders are not processed or shipped on weekends or public holidays.

  • During peak seasons or promotional periods, processing times may be slightly longer.

Shipping Times

Estimated delivery times are:

  • United States: 5–10 business days

  • Canada: 7–12 business days

  • United Kingdom: 5–10 business days

  • Australia & New Zealand: 7–15 business days

  • Europe: 7–15 business days

  • Other International Locations: 10–20 business days

Please note that these are estimated delivery times and may vary due to customs processing, weather conditions, or carrier delays.

Shipping Costs

Shipping charges are calculated at checkout based on your location and selected shipping method. Any available free shipping promotions will be displayed during checkout.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number. Tracking information may take 24–48 hours to update.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by your country's customs authorities. These charges are the responsibility of the customer.

Delayed or Lost Shipments

While we work with reliable shipping partners, delivery delays can occasionally occur due to circumstances beyond our control. If your package has not arrived within the expected timeframe, please contact us and we will assist you in tracking your order.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. Vastify is not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses provided by the customer.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the damaged item and packaging. We will work with you to resolve the issue as quickly as possible.